Warranty Policy

Last Updated: September 27, 2026

NodeAxe Inc. provides the following limited warranty for eligible hardware products sold directly by NodeAxe.

90-Day Limited Hardware Warranty

Unless otherwise expressly stated in writing, NodeAxe Inc. warrants eligible hardware products sold directly by NodeAxe against defects in materials and workmanship under normal intended use for ninety (90) days from the original date of delivery.

Available Remedies

For a valid warranty claim, NodeAxe may, as appropriate and subject to applicable law:

  • Troubleshoot or diagnose the product;
  • Repair the product;
  • Replace a defective component;
  • Replace the product with the same or a functionally comparable product; or
  • Provide another remedy required by applicable law.

Exclusions

Unless required by law, this limited warranty does not cover damage or failure caused by:

  • Accident or physical damage;
  • Improper installation or assembly;
  • Incorrect voltage or unsuitable power supply;
  • Inadequate ventilation or cooling;
  • Water, moisture, fire, or environmental damage;
  • Improper or unauthorized modification;
  • Improper soldering or repair;
  • Operation outside documented specifications;
  • Unsupported or extreme overclocking;
  • Abuse or misuse;
  • Normal cosmetic wear; or
  • Third-party components not supplied by NodeAxe.

DIY Kits

Components supplied in DIY kits are covered for qualifying defects in the components as supplied.

The warranty does not cover damage caused by customer assembly, soldering, installation, modification, or workmanship.

Software and Firmware

Third-party and open-source software and firmware may be subject to their respective licenses and warranty terms.

The hardware warranty does not guarantee indefinite compatibility with future versions of third-party software, protocols, mining pools, or networks.

Mining Performance

The warranty does not guarantee profitability, mining revenue, block discovery, Bitcoin price, future network difficulty, or any financial return.

Commercial Deployments and Service Contracts

The 90-day limited hardware warranty is NodeAxe’s standard warranty unless otherwise expressly agreed in writing.

Hardware supplied, installed, maintained, supported, or otherwise provided as part of a service agreement, commercial deployment, commerce installation, infrastructure build-out, managed solution, custom project, or other written contract may be subject to different warranty, replacement, maintenance, service-level, and support terms.

Where a separate written agreement applies, that agreement controls to the extent its terms differ from this Warranty Policy.

Warranty Claims

To initiate a warranty claim, contact NodeAxe Support and provide your order information, a description of the issue, relevant diagnostic information, and photographs or video where useful.

NodeAxe may require reasonable troubleshooting before authorizing return, repair, or replacement.

Consumer Rights

This limited warranty does not limit rights or remedies that cannot be waived under applicable law.